Privacy Policy for Darmen Mobile Application

1. Collected Information

1.1 Personal Information:

To use certain features of the Darmen app, we may require users to provide personal information such as name, email address, phone number, and other contact details. We only collect personal information explicitly provided by users within the application.

1.2 Usage Data:

When using the Darmen app, we may collect certain usage data, including but not limited to device information, IP address, operating system, app interactions, and other analytical data. This information is used to improve the functionality and performance of the application.

2. Use of Collected Information

2.1 Personal Information:

The personal information collected is used solely for the purpose of providing the services offered by the Darmen app. This includes, but is not limited to, facilitating ticket bookings, sending travel updates, and responding to user inquiries.

2.2 Usage Data:

The usage data collected is used for analytical purposes to understand how users interact with the Darmen app, improve user experience, and optimize the application's performance.

3. Data Protection

3.1 Security Measures:

We employ industry-standard security measures to protect the collected information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

3.2 Third-Party Services:

The Darmen app may integrate with third-party services or platforms. Users are encouraged to review the privacy policies of these third-party services as we do not have control over their data practices.

4. User Choices

4.1 Opt-Out:

Users have the right to opt-out of receiving promotional communications from the Darmen app. They can do so by adjusting their communication preferences in the app settings.

4.2 Data Access and Correction:

Users can request access to their personal information collected by the Darmen app and make corrections to inaccuracies if any.

5. User Data Deletion Request

If you wish to delete or erase your personal information from the Darmen app's database, please submit a formal request to our Data Protection Officer at support@darmen.app. We will process your request within the time frame required by applicable data protection laws.

Please note that certain data may be retained for legal, regulatory, or legitimate business purposes, even after the completion of your data deletion request.

If you have any questions or concerns regarding the data deletion process, you can also contact our Data Protection Officer using the provided email address.

6. Changes to the Privacy Policy

6.1 Updates:

This Privacy Policy may be updated from time to time to reflect changes in our data practices or legal requirements. Users will be notified of any significant updates via email or through the app.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the Darmen app, please contact us at support@darmen.app.

Last updated: 2021-05-31